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Booking a seat
Choose Book a Seat, pick the route, the day, where you get on and off, and how many seats. Each seat can carry the name of the person travelling, and you can book for someone else. You pay at the counter, to the agent or on the bus, as the booking terms say.
Hiring a vehicle
Choose Hire a Vehicle, mark where it starts and ends, any stops on the way, and when. You get a price straight away; your request is confirmed by the office.
Changing or cancelling
Open the booking under My Bookings. Until the time in the booking terms you can move a seat to another bus or cancel it yourself; after that, contact us.
Your passenger card
An agent links your card at a counter. You board by tapping it on the agent's reader. If it is lost, report it under My Card straight away: it stops working at once.
Following your bus
On the booking page, the map shows where the bus is and when it should reach your stop, once it is on its way.
Messages
We send a message when a booking is made, confirmed, changed or cancelled, and a reminder before it starts, to the email or phone of your account.
Still stuck? Contact us.